Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of special-buys-online.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
T***a –
The dress is very beautiful, quality, well sits on the figure, deep black color. Only in my photo comes out dark blue. Very high quality fabric, I will go to such a dress any accessory. I’m glad that I bought it. Many thanks to the store for the fast delivery and good packaging, the store is excellent.
J***a –
Wearing a dress i realized that i would wear it often. Even despite the cheap fabric, it sits perfectly, very comfortable and as they say in the feast, and in the world. My height of 172 cm. And the length of the dress is quite suitable.
V***v –
The dress is of good quality, both sewing and fabric quality are very pleased. On height 177 cm as in the photo. Thank you.
B***v –
The dress is received on time. Quality: synthetic, factory sewing. In general, not bad, slim. I recommend.
Z***e –
The dress is super! Comfortable strechy thick material. Looks elegant. My measurements 176 cm, 75 kg, 98-78-98. Took L, is a little loose, but still fine. It fits great tall ladies (as me), the length is 10 cm below knee. Very fast delivery. Recommend store.
K***k –
Quality is good. In the hips the village is good (volume 118) in the chest a little wide (og 101), but this is not a problem)) thanks to the store!
O***a –
Pleasant to the body. Guided by the store’s grid. It came in 3 weeks. On the size 58-60 took 2xl, everyone is happy. The dress stretches.
Customer –
Thin and synthetic is very felt. Summer no наденешь. Does not shine through. The size is the same.
A***i –
Bust 117 cm, waist 107 cm, hip 127 cm. Less size is impossible, the village is good. Thanks to the store, sent quickly!!!!
S***n –
Before the kursk region, the parcel came on 15 days from the moment of placing an order. At og 120, ot 118, ob 124 the size of 3xl is too small. Tight everything. Chose the size grid. So take a larger size. The dress is sewn well, neatly, the threads do not stick out, there is no smell. With the store did not communicate
A***a –
On the chest 107, waist 80, hip 103 dress is free probably ukorachu by cm 10
Customer –
The dress corresponds to the description, it sits well, the purchase is very satisfied! Although the day is too big. It’s better than it would be tight.
Customer –
The dress is very nice, it’s just a little longer than the one in the description.
A***a –
Cool dress for your money. The fabric is odorless, but… the photo shows that there are traces of anti-pripripirant, even special (for black). In addition, this fabric easily leaves tightening, so that the sock is only neat. Color black saturated-so that you need to immediately think about accessories otherwise looks like mourning. On my dimensions hthb-126h106h117-1hl sat perfectly!
O***a –
It came quickly, the fabric is of course synthetic, with close consideration, so itself a materialchik, but from a distance it looks quite decent. Stretches hard. For bust 115 tucks on the chest is not in place in size 2xl. On the parameters 115-85-115 height 170, size 2xl came up, i think,-perfect. A smaller size would sit tight, and with such a fabric it will not be beautiful. In principle, i recommend. Not 5 points, 4 quite.
K***s –
Nice long dress. Very well stretches. Xxl for size 50-52 is very loose, but who likes not tight, then good. Thank you store!
A***a –
The dress is nice, I think the patterns are good. Slightly more direct than on the model. Does not look so fitted. The sleeve to the elbow, but the length is something. On the growth of 160 almost to the ankle 🙂 🙂 🙂 will have to be trimmed, so that as in the picture it became, but it’s not difficult. Sewing is good. Grandmother’s cloth of course
Customer –
The dress is sewn well, on the volume of the chest 110 cm, waist 90 cm, hips 110 cm. height 167 cm. Took according to the reviews xl village in prityk, i advise you to take a better size than will be tight as a caterpillar. Delivery to ukraine month.
N***v –
Nice dress. I’ll wear it. The description corresponds. Size chose according to reviews. Size L with recalculated Breast Volume 109, in fact 102 (in photo 51 highlights). But this is perfect for me on my 96 cm, because in the hips (I have a waist 80, hips 102) less well, do not need it! The dress is long and narrow below. Looks beautiful. Walk in it like a lady :). I put my foot on the photo to show the width below. Seller recommend.
M***a –
Nice dress! Omsk region reached in 20 days. On its parameters 118/96/126 took the size of 2 XL. Came well. At my height of 160 it seemed to me long, but when I cut it off I thought that in vain. I will order now the second in a different color and probably I will not trim… Dress recommend, synthetic fabric, but good quality.