We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 5.00 out of 5 based on 14 customer ratings
14 reviews
100% of buyers enjoyed this product!
5 stars
( 14 )
4 stars
( 0 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
J***s –
I get the shipment fast, it’s very beautiful, though i asked for it by mistake, i was asleep when i bought it, it’s pretty. I haven’t unpacked it, it’s beautiful. For whoever really wants to buy it, i recommend it. The store very compliment, the perfect packaging. Aliexpress is the best in shopping.
Rated 5 out of 5
M***y –
Love this set; second purchase. I hand wash these but have put them in my dishwasher a few times and they did not lose color or plating. Sturdy quality and haven’t lost luster after owning for several months.
Rated 5 out of 5
Customer –
Good instruments. Packed well
Rated 5 out of 5
N***n –
Excellent instruments description corresponds to the store and i recommend the purchase thank you!
Rated 5 out of 5
S***a –
Пищ-i’m delighted!!! First, delivery to the door. Secondly, beauty-a-a. Thirdly, the quality is excellent. Fourth, the packaging is super. Very satisfied!
Rated 5 out of 5
F***e –
Precious, i have arrived very quickly, i recommend the store.
Rated 5 out of 5
R***r –
The instruments came in about a month. Each packed was in an individual case, came in perfect condition. There are no complaints. Glitters shimmer very beautifully. Black set is not quite as in the picture. The color is closer to graphite, not matte.
Rated 5 out of 5
I***v –
The parcel was a month. Delivered by courier. I ordered 5 sets. Everything came qualitatively packed, every cutlery in its case. Thank you very much to the store, I hope for further cooperation.
Rated 5 out of 5
P***G –
I am glad regret that kupiłam so little
Rated 5 out of 5
F***l –
Excellent I loved it just like the photo and long before the expected date
Rated 5 out of 5
V***v –
Thank you very much for the set!))) well, very super fast delivery by courier to the house, two weeks to Bashkiria. I will definitely order White more)))
Rated 5 out of 5
Customer –
Preciososssd! Totally advisable
Rated 5 out of 5
A***o –
The item is perfectly packed, excellent quality each item in a separate package to the store 5 +
Rated 5 out of 5
B***r –
Attention! Attention! Attention! EPN he is also backit-scammers cocksucker and faggot cheats! Keesbank service EPN/backit-throws people for money. Blocks the account and does not pay the earned keshbek!
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J***s –
I get the shipment fast, it’s very beautiful, though i asked for it by mistake, i was asleep when i bought it, it’s pretty. I haven’t unpacked it, it’s beautiful. For whoever really wants to buy it, i recommend it. The store very compliment, the perfect packaging. Aliexpress is the best in shopping.
M***y –
Love this set; second purchase. I hand wash these but have put them in my dishwasher a few times and they did not lose color or plating. Sturdy quality and haven’t lost luster after owning for several months.
Customer –
Good instruments. Packed well
N***n –
Excellent instruments description corresponds to the store and i recommend the purchase thank you!
S***a –
Пищ-i’m delighted!!! First, delivery to the door. Secondly, beauty-a-a. Thirdly, the quality is excellent. Fourth, the packaging is super. Very satisfied!
F***e –
Precious, i have arrived very quickly, i recommend the store.
R***r –
The instruments came in about a month. Each packed was in an individual case, came in perfect condition. There are no complaints. Glitters shimmer very beautifully. Black set is not quite as in the picture. The color is closer to graphite, not matte.
I***v –
The parcel was a month. Delivered by courier. I ordered 5 sets. Everything came qualitatively packed, every cutlery in its case. Thank you very much to the store, I hope for further cooperation.
P***G –
I am glad regret that kupiłam so little
F***l –
Excellent I loved it just like the photo and long before the expected date
V***v –
Thank you very much for the set!))) well, very super fast delivery by courier to the house, two weeks to Bashkiria. I will definitely order White more)))
Customer –
Preciososssd! Totally advisable
A***o –
The item is perfectly packed, excellent quality each item in a separate package to the store 5 +
B***r –
Attention! Attention! Attention! EPN he is also backit-scammers cocksucker and faggot cheats! Keesbank service EPN/backit-throws people for money. Blocks the account and does not pay the earned keshbek!